Staff managers, we recognize the vital role you play in fostering a positive and productive work environment for your team members and driving GSE's success. We're here to support their professional growth, leadership development, and well-being in these significant roles with a variety of initiatives.
Below is a list of tools and resouces to help enhance your management skills and impact. If you have any questions or suggestions, reach out to Kristine Chin. To discuss any specific performance management issues, staff relations concerns, or other related topics, please contact Kate Hellings.
General
- Penn HR's Manager’s Toolkit
- Workday for Managers
- Workday Tip Sheets for Managers
- Workday's Manager Training Videos
- Employee Assistance Program (EAP) Resources for Managers
Recruiting & Hiring
Onboarding
Engagement, Recognition, & Retention
Performance Management
- Penn HR’s Performance Management for Managers
- Penn HR's Competency Library
- Workday@Penn's Performance Management Guide
Effective Communication
Conflict Management
- Sexual Harassment, Harassment, Discrimination, and Bias: Policies and Reporting
- Workplace Issue Resolution Program
Time Off and Schedules
Offboarding
Launched in the spring of 2024, the GSE Staff Manager Community was created based on your feedback to support your professional development, leadership growth, and well-being.
We recognize the significant roles you play in GSE's success, and want to provide a welcoming space for you to connect, learn, and collaborate. Together, we can help each other and our teams thrive.
As a staff manager, you'll automatically be added to a private listserv and Teams channel. You’ll also receive invitations to monthly meetings focused on community-building and micro-trainings on relevant management topics.
Your participation is key to shaping the value of this community. If you have any questions or suggestions, feel free to reach out to Kristine Chin. You can also share your thoughts in our regularly monitored feedback survey.
General
- Managing Teams (Dr. Daisy Lovelace) - LinkedIn Learning
- First Time Manager Essentials: Tips & Resources - American Management Association
- Leading Virtual Communcations - American Management Association
- Build Collaboration and Gain Buy-In - American Management Association
Recruiting & Hiring
Onboarding
- Onboarding New Hires as a Manager (Todd Dewett) - Linkedin Learning
- Creating a Great Onboarding Experience (Catherine Mattice) - Linkedin Learning
Engagement, Recognition, & Retention
- Prevent Team Burnout as a Manager (Jennifer Moss) - LinkedIn Learning
- In-depth Guide to Stay Interviews (Plus Best Questions to Ask) - AIHR
- Stay interviews: Your key to retaining top performers - Culture Amp
Performance Management
- Developing Your Team Members (Mike Figliuolo) - Linkedin Learning
- The Results Matrix© Exercise Template - American Management Association
- Effective Feedback: Is It “Sugarcoating” or Is It “Basic Human Decency?” - Reverb